11-28-2023 12:43 AM
I have a google nest learning thermostat, worked fine for 10 months, now it wont connect to wifi.Have done a factory reset and still wont connect, my google smoke alarms bell wifi extenders all work fine so not network
12-06-2023 09:39 AM
Hello mart1964,
Thank you for reaching out to us regarding the connectivity issue with your Google Nest Learning Thermostat. We appreciate your diligence in performing a factory reset and ensuring that your network infrastructure, including Google Smoke Alarms and Wi-Fi extenders, is functioning correctly.
Have you checked for any message codes in its settings? Also, gather the power readings in the Technical Info settings.
I'll look forward to your response.
Regards,
Mark