12-28-2023 08:43 PM
I can never set my thermostat for my iPhone because Google will not let me login. It is bull**bleep** and it pisses me off. I paid a lot of money for the system and whenever I try to login on Google, it sends me the numbers to the Google page and I type it in and then it goes nowhere. I get nothing, I would like my money back
12-28-2023 08:44 PM
This is why Ness sucks. No one will help me they say kudos I say help me let me get my moneys worth all I can do is set my thermostat from home. I could’ve done that with the $14 thermostat
12-28-2023 08:45 PM
See nothing no one answers me. Nothing never get anywhere. This is the worst **bleep** I’ve ever seen.
12-29-2023 07:55 AM
We don't have a Nest thermostat, but you could try contacting Support, using the link and instructions in this post:
01-04-2024 08:26 AM
Hello folks,
I know it has been a while, but I wanted to ensure that everything was covered here.
Thanks for sharing the way to contact our support team, @MplsCustomer.
@Ro1912, I'm sorry if you feel that way—we're trying to be as responsive as we can. I understand your frustration with the difficulty you're experiencing in setting your thermostat through your iPhone due to login issues with the app.
To address this issue, consider the following steps:
Let us know if you need more help—we're always here.
Best regards,
Mark