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nest temperature sensor issue

kintan
Community Member

I buy 2 years ago a nest learning termostast for 250€. The termostast is the best termostast on the market but in Europe has a big lack. Is not possible to attacha temperature sensor. I have a house with several floors and i wanted to have the termostast in the hall and a sensor in the third floor. In Europe is impossible. ¿Why?

 

I will not buy more products from google if google discriminate Europe/Spain beyond all understanding.

 

The product is very expensive to have this lack. Cheapers products have temperature sensors with no problem.

 

¿Google has any plans to have the sensor in Europe? I'm planning to change the google nest termostast (wasting my money) by one that has temperature sensors if google has no plans to bring this feature to Europe.

 

12 REPLIES 12

mako1231
Community Member

Unfortunately, I bought 5 temperature sensors on ebay and I didn't know that they wouldn't work in Europe. It's a bit strange that they can't be installed because the thermostats cheat by 1 degree and I thought that would solve the problem.

LarisaL
Community Specialist
Community Specialist

Hi there! Thank you for your feedback. At the moment I don't have any information regarding this situation, once we have any information we'll post it on the official channels. 

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check the last message?


 

mako1231
Community Member
V
Vladut

 

Community Specialist
 
 

52m ago

Hi there, just checking in with you. Did you manage to check the last message?

mako1231
Community Member
no I didn't receive any message

LarisaL
Community Specialist
Community Specialist

My colleague meant if you saw my message. The one that I said I don't have any information regarding this situation. Also please let me know if I can help you with anything else.

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Do you still need help?

mako1231
Community Member

Hi. 

 
I don't need help because the Nest temperature sensors for the Learning 3rd generation thermostat, as it turns out, are the only ones that don't work in Europe. It's a bit strange that we can't use such a good product, I hope that maybe it will be unlocked in the future.
 

Mvh 
Maciej Cabaj 

 

LarisaL
Community Specialist
Community Specialist

Thank you for your feedback. In this case, if you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Larisa.

Wbogart
Community Member

I was able to have a Nest Certified Installer, install a US Nest E to my heater in Spain; and connected it without issue to the temperature sensors (also brought in the USA). 

I love it. Allows me to set a schedule to warm certain rooms; I just have to open and close the valves in the right rooms. 

Vladut
Community Specialist
Community Specialist

That's great. Let me know if you need anything else. I'd be more than happy to assist anyway I can!

LarisaL
Community Specialist
Community Specialist

Hi there, just checking in! Is there anything else we can help you with?