nest thermostat E setup "battery low no internet

[wbalmer1]

Original t-stat had only red, green and white wires.  Nest connection works temp setting but doesn't connect to internet and states low battery- I am thinking original wire colors do not match nest color tab, but can't find solution

thanks

[Patrick_Caezza]

It sounds like you have a heat-only system with just those three wires.

The Nest Thermostat E may or may not work correctly without a C wire, depending on the type of heat system you have. I always recommend that you install a C wire if there is a spare wire, or you can use the Nest Power Connector.

[MelbaDT]

Hey folks, 

Thanks again for responding and for your suggestion, Patrick_Caezza. 

wbalmer1, I wanted to ensure everything is covered here. Have you had the chance to try Patrick's suggestion above? You may also check on this link to know more about our Nest Power Connector should you don't have a spare wire to use as a C wire: https://bit.ly/3z34z2e

Best, 

Melba

[Ryan_G]

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks for your help, Patrick_Caezza and Melba.

Best regards,

Ryan

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan