12-02-2021 11:25 AM
tried to log into nest today and it asked me to log in. have never had to log in before and couldn’t remember password. Tried to reset password but no link has come through. Tried to add thermostat to the app but no luck. any ideas
12-02-2021 11:58 AM
You have the same issue as RDIL. Try steps in enclosed https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Thermostat-login/m-p/55083#M12200 and let us know if your problem is resolved.