Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Window Reminders Not Working

I have window reminders enabled on my Nest 4th Gen thermostat. It's supposed to send a notification when the outside temperature is lower than the inside temperature to remind you to open up the windows. I have not received any notifications in the m...

Resolved! Safety Temperature Settings & Actions

I understand that Nest will turn on heating or cooling if the Safety heating or cool temperature threshold is crossed. It will also send an alert to my phone when this happens. My question is; What if heating or cooling is already "on" ? Will it stil...

Nest Thermostat A/C kicks on then immediately turns off

Hello all!I recently switched to the Nest thermostat in February and have been having great success managing my power/gas bill as a result. The season is heating up so I have attempted to switch on the A/C but every time I try to switch to A/C the un...

Thermostate Savings Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. I have called the electric company, gone through your online support center for hours following help. None of your customer support team have responded or called me, ...

Bought a Nest and it did not come with a backplate?

Hello,I bought a Nest and it did not come with an essential mounting piece, the back plate. Why would that be missing? Can you send one?

Resolved! Migrated to Nest V4 as my Nest V1 is end of life can’t connect Alexa

No category for “app” issues so sort of connectivity . New thermostat is up and running works fine in Google home app but can’t get the Alexa skill to work it keep throwing an error when I try “404. That’s an error.The requested URL /gha_next was not...

AC does not stay on to maintain temperature

Hello, I installed a Google nest 3rd Gen thermostat when I bought the house in February. The device has not had any issues until I tried to use the AC. While in cooling mode it would turn the AC on briefly but then shut off never getting to the set t...