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presence sensing quit working recently after 13 or 14 months of near perfect operation. I'm lost.

jfortunes
Community Member

I've followed youtube suggestions and believe I have all correct settings thoughout.  Any chance the  update recently issued screwed things up?

2 REPLIES 2

EdwardT
Community Specialist
Community Specialist

Hi jfortunes,

 

Thanks for reaching out. Could you tell us more about what's happening? Is your Nest Thermostat no going to Eco mode automatically? Also, what are the troubleshooting  steps you've done so far?

 

Looking forward to your response.

 

Thanks,

Edward

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan