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replacement heat link

Darryl
Community Member
Hi I need a replacement Heat Link, as the current one will not connect - shows a yellow light and now of the fault finding reconnection attempts have worked. the failure was approximately the same time as so me lightening in the area. Furnace fires up of on manual override mode. Where can I get a replacement? 
4 REPLIES 4

Vladut
Community Specialist
Community Specialist

Hi there, thank you so much for reaching out. Can you tell me if you see any message on the display?

Darryl
Community Member

H71 is the code. Thermostat displays starts ok after turning on then cant connect with heat link. Heat link has blue light showing now after a reset it us either solid or flashing.  The heat link operates boiler and circulation pump on manual with 3 lights showing. This installation has worked for 1 year perfectly. I have two Nests in the house controlling up and down stairs. The other unit continues to work as it should.

Vladut
Community Specialist
Community Specialist

Thank you so much for the details. Can you tell us if you have received any replacement for that Heat Link?

AlexD
Community Specialist
Community Specialist

Hi @Darryl , I wanted to check in.

 

Did you get the chance to check out the message from my colleague? 

 

Keep us posted here.

 

Best regards, 

AlexD