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pattyd
Community Member

instead of a/c coming on, heat comes on. I think wires are correct.

 

Attached is a picture of the nest connection, and the Carrier thermostat that was removed.

 

The colored wires were all on the respective spots.Nest 1.jpgnest 2.jpg

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi pattyd,

 

Thanks for reaching out. If your system starts to blow hot air when your Nest thermostat is in cool mode, change the settings for orientation of your heat pump. For additional troubleshooting steps, please visit this support website article and let me know how it goes.


Thanks,

Jennifer

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in to ensure you're all good here. Have you had the chance to try the suggested steps on the link provided by Jennifer above?

 

Best, 

Melba

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan