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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

Temporary Schedule

Hello,I want to set a temporary schedule, here are the examples -I want the heating on one hour earlier tomorrow, then back to the usual schedule. I want to program this to happen tomorrow only and then disappear.I want to add 1/2/3 hours of heating ...

AndyHibbs by Community Member
  • 785 Views
  • 9 replies
  • 0 kudos

Heat link has died.

Hi, my heat link for my gen 3 nest has died. Is there anyway I can get a replacement,,?

Smithy1509 by Community Member
  • 526 Views
  • 10 replies
  • 0 kudos

Cannot connect to thermostat

I have wired everything up downloaded all the apps but cannot connect to thermostat the thermostat has a picture of a house with an arrow above it but can’t find any info on it can anyone help please

Damo12 by Community Member
  • 252 Views
  • 3 replies
  • 0 kudos

Broken google nest replaced with refurbished model

Just want to say that my google nest thermostat froze and wouldn't work on the coldest day this month. Google wouldn't overnight me a replacement, I had to mail it in and in the meantime go buy another smart thermostat because my house was COLD and I...

seekay76 by Community Member
  • 350 Views
  • 3 replies
  • 0 kudos

My Nest Thermostat

Thermostat is connected to Wi-Fi but google home app is saying it is offline. Says this happen 19 hours ago.what’s the fix?

My Thermostat

Not sure what’s happened, my app is saying that I have no products connected to my app. But when I go to link on the Thermostat it says I am connected to the app. Tried to restart but still says connected and can not use from my phone as says I have ...

1st gen Nest Thermostat

Can't add my 1st gen thermostats back to my nest account. They were on, now off. Tried reset, still no good. can't connect to the Nest website "Not available, try again later" WiFi is connected, but still unable to connect so can't get the 6 digit co...

BLatham by Community Member
  • 203 Views
  • 3 replies
  • 0 kudos
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