Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat: how do i replace the battery?
The thermostat has a tiny red blinking light. I think it needs a new battery. How do I replace the battery?
Stranded Wires
Good evening,I am looking to install a Google Nest Learning Thermostat in the house we just purchased, and the compatibility wizard is saying my system is not able to be utilized due to it having stranded wires. I don’t see any high voltage indicator...
Resolved! Understanding the scheduling
When I schedule a temperature change, for example for 74 degrees at 7am, does the system START the change at 7am or ATTAIN the change at 7am?
Installation error E 294
I hooked up the nest thermostat following the app. It said it was ready to go and hooked up to the WI Fi. Then I tried to set the thermostat and got the error E 294 message. I tried removing the thermostat from the app and re installing and got the s...
Matter Thermostat doesn't work without being linked to Google Home
The 2020 thermostat that recently updated to Matter will not work on other platforms unless it has a connection to Google HomeYou HAVE to use Google Home to set up the Thermostat before you can add to other platforms with matter which defeats the who...
Nest Thermostat won’t turn on.
Hello I have had my nest 3rd gen installed for for 3 months. For some reason now there is a blank screen with flashing green light and it won’t power on. Sometimes the G appears on the screen then goes away, then reappears again only to disappear. Li...
Nest Learning Thermostat Off Line
@Markjosephp First wrote about this in May. Missed your reply in June, and the thread was subsequently closed. The problem has persisted with the device continuously going offline, and sometimes with a blank screen that will not awaken. Should this d...
Google Assistant suddenly not able to control Nest Thermostat
For more than a year, I've been able to use voice commands with my Google assistant (Nest speakers, Android phone) to control my Nest thermostat. About a month ago, my voice assistant stopped responding appropriately, instead saying "sorry, it looks ...
Remove Rush Hour. I never enrolled in this.
How do I get this crap to stop taking control of my thermostat. I did not enroll it. They point of the thermostats for us to is to control them not have them control us. I read the prior threads that are now locked and the phone number is no longer i...
Resolved! No one home name change
How do I change the name of the setting from "No One home" to something different like weekday or something similar?
