system issue

[Reyrey]

my nest id displaying system issue what does it mean?

[Jhonleanmel]

Hi Reyrey,

Thanks for posting ― let's get this sorted out.

A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Since when has this been happening? Also, what troubleshooting steps have you done so far?

Best,
Mel

[Markjosephp]

Hello there,

I wanted to stop by and see how I could help.

Thanks for assisting, Mel.

@Reyrey, I'd be happy to take a look into this for you. Additional questions: Could you please tell us more about what's happening? What's the exact message you're getting?

We'll look forward to your response.

Regards,

Mark

[Markjosephp]

Hello Reyrey,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark