01-03-2022 04:27 PM
Best thermostat 3rd gen
low battery
no instructions on how to change the batteries.
any help?
Answered! Go to the Recommended Answer.
01-03-2022 04:42 PM
I don’t know what generation Nest we have but the back of ours has a small usb like charger slot to plug into to charge.
connection
01-03-2022 04:42 PM
I don’t know what generation Nest we have but the back of ours has a small usb like charger slot to plug into to charge.
connection
01-03-2022 05:42 PM
thank you. I finally (duh!) figured it out.
05-28-2022 11:02 AM
How long did it take to charge?
05-28-2022 11:17 AM
We never were able to get it charged up even after leaving it hooked up for over an hour, we still got error messages so we took it off and put our old trusty thermostat back on…
06-17-2022 06:48 AM
Same here. Also trying to figure out how to change battery. USB charge did not work.
09-09-2022 08:44 AM
Tech support just told me battery is not replaceable. So when the battery dies so does the thermostat 😕
09-15-2022 05:32 AM
HI everyone,
Thanks for reaching out here in the Google Nest Community.
I am sorry to hear about what's happening with your device. If you're still experiencing this issue, let us know further details by filling out this form.
We hope to hear from you soon.
Regards,
Ryan
09-19-2022 10:55 AM
Hey there,
I wanted to check in and see if you managed to see Ryan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
09-20-2022 09:36 AM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake