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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22139 Views
  • 0 replies
  • 6 kudos

best, practices from Nest should be....

One of my thermostats when off-line. The other one, along with 31 other smart products in that home are all on-line. So the likely problem is that the voltage coming from my HVAC's air handler has derogated. In fact, in talking with nest, the last re...

HermanS by Community Member
  • 734 Views
  • 3 replies
  • 0 kudos

Nest stuck in Continue setup in the Google Home app

I factory reset my Nest (mirror version). It is now stuck on Continue setup in the Google Home app. I've tried removing the batteries and replacing. No change I've also tried pressing the ring for 10 seconds. No change from that.

Gordon99 by Community Member
  • 4183 Views
  • 9 replies
  • 0 kudos

AC not cooling after Nest install

Hello, We recently updated our old thermostat with a Nest over the winter. We had no issues with the heat function in the colder months (we live in MN) but now that we need to switch to AC, it doesn’t seem to be cooling our house down. Background: ou...

Nat4 by Community Member
  • 2368 Views
  • 10 replies
  • 0 kudos

Resolved! Eco Mode and Voice Commands

I find it frustrating and a little short sighted that I can't Voice Command Google Home out of Eco Mode on the thermostat."Hey Google, Set the temperature to 70°"... is currently set to ECO mode. To change the temperature, you'll have to set it to a ...

Resolved! How do I resolve a warranty return issue?

I returned a nest thermostat under warranty. I have proof of delivery to Google. Google is still sending me email asking when I will return the thermostat and warning me that I will soon be charged.How do I speak with someone directly to provide proo...

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pmarion by Community Member
  • 1160 Views
  • 4 replies
  • 1 kudos

Nest Thermostat AC turns on then off

I replaced a regular thermostat with a Nest and having a problem in which the AC will turn on, but then immediately turn off (fan in the AC starts up but then turns off, you can also hear the switch click off). The blower fan keeps on for a bit but t...

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Brad3301 by Community Member
  • 871 Views
  • 4 replies
  • 0 kudos

Google Nest Compatibility with Daikin

Hi there! Can anyone advise if Google Nest Learning Thermostat would be compatible with my current thermostat? Wires are “P/P1” and “N/P2” Thank you! 

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SI7 by Community Member
  • 1625 Views
  • 7 replies
  • 0 kudos

2nd Nest Thermostat in home off line but 1st is fine

We have 2 Nest thermostats in our home. Upstairs is working just fine- but the downstairs thermostat is off line and has been for 3 days. I’m not sure what going on. Hoping someone can help. I’m afraid to delete the unit

Deanna4 by Community Member
  • 679 Views
  • 4 replies
  • 0 kudos

Reset Thermostat Pin

I need to manually remove the pin on thermostat via USB cable. We forgot the pin and this is our final Thermostat we are setting back up in the shop.

winnjm27 by Community Member
  • 1079 Views
  • 7 replies
  • 0 kudos

Google Nest Thermostat Faulty Part Ireland (Heatlink)

Hi folksWe bought a Google Nest Learning Thermostat and had it installed. It seems that we are having the same issue as almost everyone in Ireland in that the Heatlink is faulty.I checked the official partner list from Google but none of them work wi...

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