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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23921 Views
  • 0 replies
  • 8 kudos

Schedule on Nest not available since migrating to Google

Over a year ago I agreed to migrate my Nest app over to Google. Since then, all ability to set the schedule on the app has vanished. My Nest says I am connected to the app (therefore no code to add it to anything). It is connected to wifi, which I kn...

Howdillo by • Community Member
  • 935 Views
  • 4 replies
  • 0 kudos

Nest thermostat e not cooling house down

My wife and I bought a house with a thermostat e already installed. We have been constantly running the air for 3 days and the house is not cooling down. I noticed the delay activated deeming the battery needed to be charged. I plugged it in for a ha...

Jmpompeo by • Community Member
  • 736 Views
  • 3 replies
  • 0 kudos

Nest thermostat will not connect to wifi

My nest thermostat, after several years of working fine, disconnected from, and will not reconnect to my Nest Wifi. In fact it does not recognize any networks. Any advice? I’ve tried rebooting my modem, and resetting the device itself. Neither worked...

MTownRD by • Community Member
  • 1003 Views
  • 4 replies
  • 0 kudos

Nest won’t honor warranty

We had 5 nest thermostats installed 6 mo ago and 2 of them won’t work after we lost electricity. We had them replaced with a non nest thermostat bc our AC technician said he’s had nothing but trouble with nest thermostats. Now even though they are un...

AS23 by • Community Member
  • 1150 Views
  • 7 replies
  • 0 kudos

Heat link is faulty

The heat link has stopped working - only installed 2.5 years ago. There are no lights on at all. We have had an electrician look at it and said it is faulty. How do we get a new one?

Jojo1371 by • Community Member
  • 806 Views
  • 3 replies
  • 0 kudos
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