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Nest thermostat will not connect to wifi

MTownRD
Community Member

My nest thermostat, after several years of working fine, disconnected from, and will not reconnect to my Nest Wifi. In fact it does not recognize any networks. Any advice? I’ve tried rebooting my modem, and resetting the device itself. Neither worked. 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

When you go into the Wifi networks list, it doesn't show any Wifi networks at all? 

Sounds like you've already tried some good steps. There are some additional things you can try:

Nest thermostat is offline - Google Nest Help

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I'm sorry for the delay. I just want to check if you were able to visit and try the troubleshooting steps on the link provided above. Please let us know how it goes.

 

I appreciate your help, @David_K.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi MTownRD,

 

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

 

Thanks,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey MTownRD,

 

Due to inactivity, we'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

 

Regards,

Jenelyn