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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21971 Views
  • 0 replies
  • 6 kudos

Not sure if old system is compatible with nest

  Bought thermostat than checked compatibility on website where I clicked on letters which current wires attached to and it says not compatible. Well that’s a waste. Can someone confirm

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JuliaRn85 by Community Member
  • 655 Views
  • 4 replies
  • 0 kudos

nest stoped working?

I could use some help. I recently cleaned the coils on my ac and everything was working fine but suddenly my nest thermostat stopped working saying no power? it was working fine before now its saying the wiring is wrong? could use some guidance befor...

don817 by Community Member
  • 1268 Views
  • 8 replies
  • 1 kudos

Nest heat link not working

Hi my heat link will not talk to the nest thermostat, I have tried resetting it but it has no lights and does nothing at all. I have tried turning the power off but it's still dead. It was installed in 2020. cheers Dave.

Hippydave by Community Member
  • 1143 Views
  • 7 replies
  • 0 kudos

Nest E thermostat set up

I have installed the heat link and turned on the thermostat - but the thermostat is only showing the “house” home icon with a downward pointing arrow above it. I can’t get past this screen.This seems to be an instruction to download the Nest App (but...

Dijames by Community Member
  • 772 Views
  • 3 replies
  • 0 kudos

Learning Thermostat refuses to switch to away by motion sensor

Last week my new Learning thermostat was installed in our holiday home. Installation was ok, everything looks fine however the Thermostat does not automatically switch to away mode so if someone forgets to lower the temperature it keeps on heating. O...

Kootje by Community Member
  • 1116 Views
  • 4 replies
  • 0 kudos

Replacement Thermostat

I got my next learning thermostat back in October of 2022. The Wi-Fi connectivity worked for about a month, and then since then, there’s been a w5 error. I have tried more than everything to get it to work. Resetting the thermostat, removing the acco...

Aleigh2016 by Community Member
  • 1414 Views
  • 11 replies
  • 0 kudos
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