06-23-2023 01:17 PM
I need help with my wi-fi as it will not reconnect
06-24-2023 05:45 AM
If this is the first time you're setting up the thermostat, do you see any error codes on the thermostat or in the app?
Try these steps:
Troubleshoot connecting a Nest thermostat to the Nest app or Wi-Fi network (Other TD error codes) - ...
If your thermostat previously connected to Wifi, does it show any Wifi networks in the list?
Try these steps:
Nest thermostat is offline - Google Nest Help
06-27-2023 11:04 AM
Hi there,
Thanks for reaching out. I just want to check if you managed to see the response above. Were you able to visit the links and try the troubleshooting steps there? Please let us know how it goes.
I appreciate your help, @David_K.
Best,
Jenelyn
06-30-2023 03:10 PM
Hello Bigspot2667,
I'm checking back in. Were you able to do the steps from the shared link above? We'd be glad to hear from you — We'd like to make sure everything is working.
Thanks,
Mark
07-01-2023 04:13 PM
Hi Bigspot2667,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Thanks,
Mark