Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
H71 Heat link not flashing
London user, Thermostat showing H71, have followed the community chat to reset the heat link but no flashing lights are shown. Seems the best link is faulty. Can't put heating on or hot water. Any advice on how to contact Google Support appreciated.
Cant use my thermostat home logo with a download icon on top
I can't get my thermostat past logo of the nest house with a download icon on top. I have held button for 10 seconds for it to restart get the Google logo then it reverts back to nest house. It would not work correctly so I did a factory reset. Any i...
Not connecting and no lights on thermostat
Should the nest e thermostat light up when first plugged in? Failing to connect, but not even sure if the thermostat is turned on.
Connecting my wife to our nest
My iPhone is currently connected to the nest thermostat and I have invited my wife to join through the Google account and when I click through I’m struggling to find the connect code as the thermostat says it’s already connected to my account. Any su...
Nest wifi
Wifi keeps disconnecting from Nest. Not having any issues with wifi for rest of devices in the house
Nest Thermostats keep overheating
I have seven heating zones in my house. My two main Nest thermostats (the ones that also control the upstairs/downstairs ac) are routinely overheating my rooms. We set the temp to 66 and it still cranks up the heat until we’re baking at 80 degrees. I...
Multiple Nest Thermostats in One House
I have found the solution to the problem of connecting multiple Nest thermostats in the same home. Many of us have found we had to create additional “homes” in the Google Home app in order to add more than one Nest thermostat.After hours of troublesh...
Nest heat link not pairing with thermostat E
Hi all. I tried to set up my nest thermostat e with heat link. It's second day and still. No results. During setup is everything smooth till my heat link need to be connected with themo.. E. Every time same issue th026. I was trying to reset heat lin...
Nest Thermostat Compatibility with Google Workspace
Hi there, this is a duplicate topic and we will be moving it to the Master thread.
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