My Nest thermostat is not working..

[Samamini]

My device stop working completely!!!’

[AlisaP]

Mine too and I cannot reach customer support

[Markjosephp]

Hello everyone,

Uh oh! Thank you for letting us know that your Nest Thermostats are not working. I'd be happy to take a look at this.

To better assist you, could you please tell me more about what happened? What Nest Thermostat model is this? Also, could you provide a rundown of all the steps you've tried?

I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hi there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hey folks,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark