unenroll from summer rush hour rewards

[mradi]

hello, my nest thermostat keeps

on saying summer rush hour rewards "pending" 

i want to unenroll from this.

how do i do that? i called ohm connect.

they are not helping. and no other on demand service is listed for my pge account.

please help!

[MplsCustomer]

@mradi 

This is Google Nest's instruction for unenrolling in Rush Hours Rewards; I don't know if that will work in your case:
"If you’re currently enrolled in Rush Hour Rewards and you want to unenroll, you may call us at 1-855-469-6378 for assistance. Once you unenroll, your thermostat will no longer participate in Rush Hour events."

https://support.google.com/googlenest/answer/9232355?hl=en#zippy=%2Cunenroll-in-rush-hour-rewards

[EdwardT]

Hi folks,

@MplsCustomer, thanks for the help!

@mradi, how's it going with your Nest Thermostat? Were you able to check the link that MplsCustomer provided? Let us know if you have other questions and we'd be glad to assist.

Thanks,

Edward

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake