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لا يمكن توصيل جوجل واي فاي بعد التنسيق

Osama211
Community Member

 

‏Cant connect google wifi after format

‏i have 3 google wifi long time and when i format and try with bad app google home ! and i try but still have problem o try with many phone ios and android but same problem
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‏Please include this reference number #150098480 in your feedback. This will help us track the issue and provide you with updates.

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6 REPLIES 6

Osama211
Community Member

Please help me 🙏🏻🙏🏻

Still don’t help 

maedacortez
Community Specialist
Community Specialist

Hi Osama211,

 

Thanks for reaching out. I understand that you cannot connect your three Google Wifi devices after performing a factory reset. I am happy to assist you! Before we continue, I need to ask a few questions to better understand your situation.

Can you see your Google Wifi devices in the Google Home app, and do they show as offline? Or do they not appear at all?

What steps did you use to perform the factory reset? I want to make sure you did it correctly.

 

Regards,

Manuel

Don’t have any  solution ?!

Osama211
Community Member

Hello 

 

no can't see because already factory 

I do factory from  device Google wifi 

Please help me