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プリンタに接続できません

sen
Community Member

今回Google Wi-Fiを購入しました。(旧モデル)

スマホやパソコンなどは接続出来ましたが、プリンタのみ接続できません?

プリンタはEPSONで、EP_881AWです。

プリンタ以外は設定と接続は簡単で、満足してますが、プリンタが使えないのは困ります。

接続方法を教えてください。

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3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi sen,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your printer to your Google Wifi. I'd love to know more about this and I have a few questions:

 

  • Does your printer support the 5 GHz band?
  • Are you getting any message when you try to connect it?
  • How far is your printer from the router?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi sen,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi sen,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward