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16 port ethernet switch connected to AC2100

Wytytning
Community Member

I set up an nice wifi mesh system using the AC2100 Router/Access. The unit being used as my router has a 16-port unmanaged netgear switch as part of my network. Suddenly, in the morning the entire wired network dropped. I have tried a factory reset and slowly adding devices back to my network and again, the entire wired network dropped and will not reconnect. All the cabling is good shape (tested for shorts)

Any help would be amazing!!

10 REPLIES 10

olavrb
Platinum Product Expert
Platinum Product Expert

What exact switch, is it unmanaged for sure?

Do yo get a connection if bypassing the switch?


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Anonymous, how's it going with your Google WiFi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Anonymous,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Wytytning
Community Member

Please excuse the lack of response on this thread as RL hzs been pretty insane as of late. To answer the original question, the switch I have been using is a Netgear GS316 Switch (16 - port auto switching unmanaged switch).

 

Since posing this issue, I have minimized the amount of devices hardwired to my network via the above switch. In order to verify whether it is an individual device causing the entire network drop would definitely take some time.

EdwardT
Community Specialist
Community Specialist

Hi Wytytning,

 

I'm checking back in. Are you still experiencing drops on your network?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Wytytning,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 
 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Wytytning,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

 

 

EdwardT
Community Specialist
Community Specialist

Hi Wytytning,

 

Since we have not received any more replies for quite some time, I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

No worries about the response delay, Wytyning. I'll keep the thread open so you can have the time you need to continue troubleshooting. Let me know if anything changes on your end.

Thanks.