04-28-2023 12:29 PM
Trying to connect a smart life wifi plug. It says that my phone wifi is connected to 5ghz.
Finally I connected my phone to the old linksys router and got connected with the smart life wifi plug.
Is there any way I can force only 2.4 ghz to get connected with the Google Nest Wifi router. I am using the 2nd Gen
04-28-2023 01:21 PM - edited 04-28-2023 01:22 PM
Google Wifi, Nest Wifi and Nest Wifi Pro combines all bands into one single SSID, and there are no settings available to us to change that. Thus you can't set SSIDs per band (2.4ghz for instance). More about that here:
• https://support.google.com/googlenest/answer/6293481?hl=en
Things to make sure, before trying various workarounds:
• Make sure that the IoT device(s) in question supports the amount and type of characters used in your chosen network name (SSID) and password; some IoT devices might have limitations here. In general avoid anything but a-z in the network name. I've heard of devices not supporting whitespace in network name (SSID) or password for instance.
• Some IoT devices have alternative set up procedures if the regular way does not work, which could help.
Other workarounds that might work:
1. Temp additional 2.4ghz only access point/hotspot, using the exact same wireless network name (SSID) and password as the Nest Wifi.
First turn off your Nest Wifi network by removing the power. Then:
• Using two phones: Use one of the phones to broadcast a 2.4ghz only hotspot, and the other phone to setup IoT devices to it. 1st phone must be connected to internet somehow (SIM card), 2nd phone must connect to the wireless network broadcasted by the 1st phone.
• Using a PC: Feed your laptop (Windows or Mac) an internet connection, either by ethernet cable from your modem, or by mobile network tethering + USB. Then use your laptop to host a 2.4ghz only Wi-Fi.
Then get your IoT devices connected to the temp hotspot/access point. After that, disable temp hotspot/access point and plug in Nest Wifi, and the IoT devices should jump to the Wi-Fi provided by Nest Wifi.
2. Use an old iOS, iPadOS or Android device that only supports 2.4ghz to set up the IoT device. Must be new enough to support the Google Home app though.
3. Force a 2.4ghz only connection by walking far enough from the Nest Wifi puck(s) to make sure your phone/ whatever device used for setting up the device in question connects to the 2.4ghz network, then start setting up the device.
4. Permanent additional 2.4ghz only access point, different SSID than Nest Wifi.
Buy a cheap access point or repurpose a wireless router or range extender to broadcast a 2.4ghz only SSID with a different name than your Nest Wifi network name. Connect it by ethernet cable to the primary/main/master Nest Wifi puck preferably. Add more ethernet ports by using an unmanaged switch if need be ( https://support.google.com/googlenest/answer/6274262?hl=en ). Make sure this additional Wi-Fi broadcastong device works as an access point only, else you might not be able to connect to the device in question from a device connected to your Nest Wifi network.
04-28-2023 08:59 PM
Thanks for the info. Looks too complicated and also I am still using the old router for 2.4ghz device connection inspite of Google wifi router.
Hope Google Nest WIFI router comes up with a simple solution to give the 2.5 ghz band connection atleast to set the device
05-02-2023 11:57 PM
Hey folks,
Thanks for lending a hand, @olavrb.
@kiranca22, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Abi
05-06-2023 11:52 PM
Hello there @kiranca22,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Abi
05-06-2023 11:59 PM
Yes the problem is not yet sorted. Solution given by other buddy is too complicated. When I am trying connect to a wifi plug. It asks me to use 2 4 ghz wifi. Whereas with the Google nest wifi we cant make out what frequency it gets into. As of now I am still using the old router with 2 4ghz connectivity. Let me know a simple solution to get rid of old router, else we can close this discussion
05-07-2023 05:27 PM
Hey @kiranca22,
Thanks for the update. I totally understand that troubleshooting can be frustrating, but these are the most helpful steps to figure out what's going on with your device. Let's give them a try! Let us know how it goes.
Cheers,
Abi
05-10-2023 10:57 PM
Hi there,
I'd like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.
Regards,
Abi
05-12-2023 03:33 PM
Hello kiranca22,
It's us again. It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.
Thanks,
Lovely
05-12-2023 08:11 PM
Close the thread. As of now there is no solution.
05-13-2023 10:09 PM
Hey there,
Thanks for the update. It looks like we can consider this one complete, so I will lock the thread now. Feel free to create a new thread if you have a new concern.
Best,
Abi