I have Google nest Wi-Fi and I am trying to connect my smart home devices to the network. I'm aware that they only connect to the 2.4ghz band. On Android 11 I can find a new way to separate the band so that I can connect my smart devices and get them to work properly. They tend to not be able to find a network because they believe it to only be 5G. I have read all the help articles available on this, and the solutions with third-party apps don't work to specify the band. I am not able to move the devices or router to a far distance to force the 2.4 band. Is there a solution to this? Or, do I need to rethink my Wi-Fi network.
You don't need to move the devices far away during setup – only the phone you're using to do the setup. It needs to be far enough away to be on 2.4GHz itself (during setup). Once setup is complete, everything should work. Yes, this method is inconvenient, but the device manufacturers need to do a better job of setup procedures in common-SSID networks as they become more common.
Thanks for the tip. This worked for some of my products (I just disabled some of the mesh nodes), but my garage door opener, specifically, looks for viable networks itself and then asks for a password. Since it's not taking direction through my phone for what network to look at, it doesn't think any viable connections are present. I even tried covering my router in tin foil and putting it behind a safe to lower the signal, I just can't find the right combination of distance and disruption to put the garage door openers only in rage of a 2.4GHz network.
I don't know what's going on with your garage door opener, but if it is looking for available networks itself, and it only supports 2.4GHz, then it just won't see the 5GHz option at all, and it shouldn't be a problem. This is how well-made devices should work (doing their own scans). I wonder if your 2.4GHz network signal isn't strong enough for the garage door opener to see when it does the scan?
The 2.4 is strong enough. This is a known issue with various smart devices. I have MyQ garage door openers. I had a dual-band modem/router through my internet provider (Suddenlink) and it connected fine, but it won't connect now that I've gotten rid of that router and installed a mesh system with google wifi (2 nest wifi and one google wifi)
@MichaelP, thanks for the help!
@MatthiasFTG, I'm sorry to hear that you're having an issue with connecting your garage door to your Google WiFi. You could try the steps below to connect it:
Let us know how it goes.
It's been a little while since we touched base here. I wanted to check in to see if you were still struggling with this. I have a few more troubleshooting steps we can give a try here if we're still needing to work on this. Let me know where you're at and I'll be happy to pick things back up with you if needed.