I'm using a 3 PC set and one unit will not find the extender.
I have a combo modem/rauter from bell and one unit out of 3 is wired to the router of the internet provider. The second pod find the wired pod right away. The third will search and fail to connect. I tried the factory reset several times and still cant find the signal. Any help would be great.
Sorry to hear about your setup issues. I know it can be frustrating when you're unable to get all your points online and working. I'll be happy to help you sort this out, but I have a few questions to help us get going in the right direction.
If you can give me a few more details, I'm sure we can get this worked out. I look forward to hearing back from you.
I am using my iPhone 12 with the Google home App to set up. I already had one google net router attached by Ethernet to our Cudy modem Router and our i Mac.
I factory reset the router we had already.
I restarted our Cudy modem router.
I tried setting up the new google nest router without using the older google nest router, but I couldn’t get the point with speaker to be discovered by the Home APP. I tried setting up where I wanted to use the point, and then I brought it into the room with the router. I factory reset the point and the router. Still couldn’t get the point to be found by the Google Home APP.
I could get the old router to be discovered and set it up as a point. I still want to set up the point with speaker to use, but have not had success.
I thank you for any help you can give me. The number for support on Amazon is not the correct number and I have been struggling.
Thanks for the response. I'm sorry to hear that you're still having issues with setting up your Nest Wifi point. I'd love to know more about this. What's the light status of the point when you're setting it up? Also, please check if the local network is enabled for the Google Home app. You can find this setting by going to your phone's Settings > Privacy > Local Network.