Automatic disconnect and connect all devices

[KSLail]

My Google Wi-Fi disconnects and reconnect s all the devices every single day. It’s quick, but it does it  almost every day and all 84 devices disconnect and then reconnect automatically. Why does this happen and how to resolve this issue?

[seif6]

SMARTVSHAPP 4K TV

[tajennifer]

Hi KSLail,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the Wi-Fi connection on all your devices. I understand how frustrating this situation can be. But don't worry; help is here. I need to ask for some information to provide the best solution:

• What Google Wi-Fi devices do you have?
• Do you use a modem and router combo?
• What’s the color of the light on the parent point? Does the device LED switch from orange to teal (or white) continuously?
• How far is the client device from the primary point?
• Is there a switch on the network?
• How far are the Wi-Fi points from each other?

Please keep me posted. I'll be waiting for your response.

Best regards,

Jenny