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Can Google please allow people to remove non-existing devices from wifi list?

jaycool
Community Member

Please add a simple option to let people to remove ghost devices from wifi network, it's a simple yet utmost important feature. I'm new to nest wifi, but the problem is already annoying me, it seems the problem has existed for years, truly unbelievable. Does those nest wifi folks even use their own product? Get your act together!

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, jaycool.

Sorry for the late response here, but I wanted to jump in and address this. Right now there's no way to manually edit the device list or its history, but devices that don't connect over time will begin to drop from the list. However, I can understand why this would be a useful feature for you, so I can pass this suggestion along to our internal teams. Thanks for letting me know. If there's anything else I can help with, just let me know.

Thank you.

Jeff
Community Specialist
Community Specialist

Hi, jaycool.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks