12-02-2023 06:34 AM
I have the following configuration:
Modem ---> Google Wifi Router ---> Switch ---> Google Wifi points
All of the points show only wireless connections.
I have isolated every component and found all the LAN lines transmit data at the same speed as the modem. I have isolated the switches and confirmed that they are transmitting data. I have factory reset the network and individual points. I have set up each point when it was not connected to LAN and then plugged it into LAN after setup. I have power cycled the modem, router, points, waiting minutes between powering on for each.
And still i get only wireless connection to each point, which drastically slows data at the furthest points.
12-02-2023 06:48 AM
Actually, my configuration is:
Modem ---> Google Wifi Router ---> Switch ---> Switch ---> Google Wifi points
---> Apple TV
I'm not sure if I documented this correctly, but after the main Google Wifi router, the LAN port goes to a switch, then to Apple TV and another switch, then to Google Wifi points
12-05-2023 02:07 PM
Hi Toikster,
That certainly isn’t the experience we want you to have, and we apologize for the delay. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? How many Google/Nest router are we working with? What device are you using to set up your network (iOS or Android)? Which port are your LAN cables connected to? Is it via the globe icon or the 3 dots with opposite arrows icon?
You can do a sequential reboot of your entire network and see if that helps, or please perform a 2-minute power cycle on your entire network to re-establish the connection on your connected devices. Here's how:
Also, you can give these steps a try:
You may skip any step that you’ve done already.
Let us know how it goes.
Best,
Dan