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Can't get pass the terms and conditions on the app

tressesjones
Community Member

The app want let me get pass the term and condition

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello tressesjones, 

 

Thank you so much for posting. I’m sorry to know that you can’t pass the terms and conditions on the app. No worries; I would be more than happy to help.

To get a better understanding of the situation, please help me out by answering the following questions:

  • What app is experiencing this trouble, the Google Home app or the Nest app?

  • Could you verify if this app is up to date? 

  • Are you using an Android or iOS device?

  • Have you tried to perform some troubleshooting steps? If so, could you please describe them?

I'll be looking forward to hearing back.

 

Best regards, 

Daniel