04-27-2022 08:06 PM
Reset router. Stopped working. Setting up as new device via app on iPhone. Get to the point I scan the router in ok. But then it says it cannot connect to setup the WiFi network. Dead in the water
04-30-2022 09:45 AM
Hi Franklin4455,
Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Google Wifi after the reset. I'd love to know more about this and I have a few questions:
Also, could you check if you still have a Wifi button on your Google Home app? If so, please follow the steps below:
Let us know how it goes.
Thanks,
Edward
05-03-2022 11:34 AM
Hi Franklin4455,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
05-04-2022 02:50 PM
Hi Franklin4455,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
05-05-2022 06:17 PM - edited 05-05-2022 06:17 PM
I am having the same issue my device is flashing blue. When setting up through the home app, naming the network and setting the password, then it says it can’t connect
05-09-2022 10:07 AM
Hey, everyone.
It looks like the OP either was able to get this sorted out or has gone elsewhere for support. If anyone still has unresolved issues, please feel free to open up a new thread as we'll be locking this one.
Thanks.