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Change Owner of Google Wifi

zsvergara
Community Member

There's a new owner of the house and I am the previous owner of the google wifi setting. However, I lost my account and I have no google app anymore. the new owner wants to do a factory reset but the registered owner is still me. What if i have no google account anymore - how can the new owner change the ownership so she can do the factory reset? 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

New owner can factory reset by using the one and only physical button on the unit. No Google account or app needed. 🙂 More details here:


I don't work for Google.

zsvergara
Community Member

This helped! Thanks a lot! 

Jeff
Community Specialist
Community Specialist

Hey, zsvergara.

It looks like you were able to find your answer here with @olavrb's help. Before I mark this as resolved, I just wanted to follow up and see if there's anything else you needed here. If so, just let me know and I'll be happy to help.

Thanks!

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks