11-09-2022 05:40 AM
My network consists of two Google AC1200 devices. One is connected directly to the ISP's router, and the second one is in another room, The second one is not needed. I wish to remove the second unit and move it to another house altogher. How do I delete it from the network, factory reset, and start all over again?
Answered! Go to the Recommended Answer.
11-09-2022 08:14 AM
Google Home app > WiFi > WiFi Devices > choose the correct point > Settings cog > factory reset wifi point
Make sure to wait up to 10 minutes, until the point is pulsing blue, for the point to complete the reset before unplugging power.
https://support.google.com/googlenest/answer/6246619?hl=en#zippy=%2Cgoogle-wifi-point
11-09-2022 08:14 AM
Google Home app > WiFi > WiFi Devices > choose the correct point > Settings cog > factory reset wifi point
Make sure to wait up to 10 minutes, until the point is pulsing blue, for the point to complete the reset before unplugging power.
https://support.google.com/googlenest/answer/6246619?hl=en#zippy=%2Cgoogle-wifi-point
11-12-2022 01:03 PM
Hey folks,
We appreciate your help here, @Canebrake15.
@Ernie45, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
11-15-2022 01:55 AM
I followed the instructions provided to me. Mission accomplished. No further help is needed. Thank you.
11-15-2022 04:26 PM
Hi Ernie45,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Abi
11-15-2022 01:53 AM
Followed your instructions. SUCCESSFUL! Thank you for your assistance.