Conexão com eWelink

[yamanemichel]

Olá,

Os dispositivos conectam na wi-fi, mas não conseguem se comunicar com o servidor da eWelink. Se testados com outra antena funcionam.

Testei com outros DNS mas não deu certo.

[EdwardT]

Hi yamanemichel,

Thanks for reaching out. I'm sorry to hear that you're having issues with accessing eWelink with your Google Wifi. What DNS did you use? To isolate the issue, please try the steps below:

1. Open the Google Home app .
2. Tap Wi-Fi Settings Advanced Networking.
3. Tap DNS.
4. Select Custom, then enter 8.8.8.8 and 8.8.4.4.
5. Tap Save .

Let us know how it goes.

Thanks,

Edward

[EdwardT]

Hi yamanemichel,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi yamanemichel,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward