Nest WiFi bricked?

[AtlantaUnited20]

Yesterday I woke up and my network was offline. Nest Wi-Fi was unresponsive (no light, etc.) I tried unplugging it to restart, and then factory reset as well. 

Any ideas to try before I write it off as a loss?

[MichaelP]

Hello @AtlantaUnited20 

It sounds like something has gone bad either with the power supply or the unit itself. I would reach out to the support team (https://support.google.com/googlenest/gethelp?hl=en ) for advice. If it's still under warranty, they may be able to help get it replaced. If not, you might ask them to recommend a replacement power supply in hopes that is the issue, since replacing that would be less expensive than replacing the entire unit.

[AtlantaUnited20]

Thanks for the advice! I’ll reach out and see what are my options. 

[EdwardT]

Hi folks,

@MichaelP, thanks for the help!

@AtlantaUnited20, how's it going? Were you able to reach out to our team? Let us know if you have questions and we'd be glad to assist you.

Thanks,

Edward

[EdwardT]

Hi AtlantaUnited20,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi AtlantaUnited20,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward