Connected Disconnected

[UltramanDad]

My Nest Router is continuously dropping the signal. My Sony Android TV is hardwired to the network, but continuously informs me that it is connected, disconnected, connected, disconnected... I've checked everything with the ISP including having a docsis 3.1 modem upgrade and new cable run to the house. I see that other people are having the same issue. Is there a fix, or do I just trash this router and tell everyone what a horrible POS the Mest Mesh wifi is?

[EdwardT]

Hi UltramanDad,

Thank you for reaching out. I'm sorry to hear that your having an issue with the connectivity of your TV. I'd love to know more about this, and I have a few questions:

• When did the issue start?
• Are you only experiencing this on your Sony TV?

Looking forward to your response.

Thanks,

Edward
 

[EdwardT]

Hi UltramanDad,

How's it going with your Google WiFi? Still need our help?

Thanks,

Edward

[UltramanDad]

No. I gave up, boxed it up and purchased a Netgear wireless router. I'm very disappointed in Google for not alerting customers about the issues or attempting to fix it. 

[Jeff]

Hey, UltramanDad.

I'm sorry to see that we were unable to sort this out for you. I understand your frustration and I hope that your new situation works out for you and for your needs. If there's anything else you need, please let me know.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks