Connected Wifi point isn’t showing connected (or disconnected)

[Rick949]

So I bought the wifi 2 pack mesh and everything seems to be working well… wifi is connected. Solid … BUT when I look at the app it shows only one “connected” with the green dot and the other one (which is where the wifi is hardwired to the modem)  appears there, but why doesn’t it have the “connected” and green dot? (see attached) 

when I run a mesh test it says everything is good but the results only show one wifi?

is this normal? 

 

 

[David_K]

Completely normal. Your Nest Wifi router will always appear at the top.

"Nest Wifi Points" lists all the points, that are not acting as your router. The reason you see a connection indicator next to these is because they are connected back to your router. It is telling you that Wifi point has a great mesh connection back to your Nest Wifi router.

[Rick949]

Ahh okay! Thank you David, I got hung up on the visual side of it. I see what what you mean now. Thanks 

[David_K]

No problem at all!