05-03-2022 06:10 AM
I have NBN to the premises (as in I have the direct NBN box in my pantry). Can I connect this directly to the google router without having to pass through a modem ? I have heard this can be done - but it doesn't seem to work.
05-03-2022 04:31 PM
No, it's a router only, not a modem, you need to plug it into the black (usually Arris brand) NBN-supplied modem. You can find some more info here: https://www.letsbemates.com.au/mate/faq/do-i-need-an-nbn-compatible-modemrouter/
05-10-2022 10:02 AM
05-13-2022 01:17 PM
Hi, LukeM1.
I'm just following up to see if you still needed some help here. If so, just let us know!
Thanks.
05-17-2022 02:06 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
05-18-2022 02:40 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks