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Connecting Nest Wifi Points (Gen 2) to Google Wifi (Gen 1)

lrriley
Community Member

I am trying to add a couple more points to my Google Wifi setup. I have a Google Wifi router and three points. I am trying to add 3 Nest Wifi points. Everything goes fine but it eventually times out on the last setup.

I have reset every point multiple times. I've turned off Private Relay on iPhone. I've even tried creating new rooms but it just doesn't work. Any help would be appreciated.

1 Recommended Answer

olavrb
Platinum Product Expert
Platinum Product Expert

You already got four Googel Wifi / Nest Wifi units and want to add three more? You might think that blanketing your home with Nest Wifi units will give you better coverage and performance, but it's not that simple. More devices could lead to worse performance, as each additional device introduces additional wireless interference and overhead (traffic going between the Nest Wifi devices themselves).

The maximum recommended amount of wireless Nest Wifi units is five. I'd read more on the following before deciding whether you'll add even more Nest Wifi units into the mix:

---

That being said, here are some general guidance on adding additional Nest Wifi units:

The general set up guidance walk you through how to add additional units:
https://support.google.com/googlenest/answer/9548301?hl=en

If you're using an iOS or iPadOS for the setup, see the following:
https://support.google.com/googlenest/answer/12961504?hl=en

For whatever device you use for setup (iOS, iPadOS or Android), make sure any VPN are disabled, and that Wi-Fi and Bluetooth are enabled. Also make sure to use the latest version of the Google Home app.

Some other tips that can help:
• Place the unit you're trying to add close to the primary unit during the setup process. When setup is done and unit has updated itself and rebooted, unplug its' power and move it where you want it.
• If the additional unit also has ethernet ports, try to connect its' WAN port to the primary/main/master unit's LAN port with an ethernet cable during setup.
• IPv6 has caused trouble in the past when adding additional units. Try to disable IPv6 in the Google Home app -> WiFi (icon) -> Network settings -> Advanced networking. Keep it disabled until unit is added. Enable IPv6 again if you need it.
• If the unit you're trying to add isn't brand new, make sure it's factory reset ( https://support.google.com/googlenest/answer/6246619?hl=en ) and ready for setup.
• Try the setup process from a different iOS, iPadOS or Android unit. Make sure to use the same Google account inside the Google Home app.
• Make sure not to run double NAT, as it can cause strange problems and performance degradation ( https://dongknows.com/double-nat-vs-single-nat/ ). Disable the routing functionality, DHCP, firewall and Wi-Fi in any equipment in front of the first/main/master Nest Wifi unit.
• Don't mix the new Nest Wifi Pro with older Google Wifi and Nest Wifi, as it's not backwards compatible.

Be aware that Nest Wifi units are made for different countries/regions in order to comply with Wi-Fi regulations (frequencies, channels and signal strength). Mixing units made for different regions are not supported. The Google Home app should warn you if that's the case, but it doesn't always do that.

 


I don't work for Google.

View Recommended Answer in original post

3 REPLIES 3

olavrb
Platinum Product Expert
Platinum Product Expert

You already got four Googel Wifi / Nest Wifi units and want to add three more? You might think that blanketing your home with Nest Wifi units will give you better coverage and performance, but it's not that simple. More devices could lead to worse performance, as each additional device introduces additional wireless interference and overhead (traffic going between the Nest Wifi devices themselves).

The maximum recommended amount of wireless Nest Wifi units is five. I'd read more on the following before deciding whether you'll add even more Nest Wifi units into the mix:

---

That being said, here are some general guidance on adding additional Nest Wifi units:

The general set up guidance walk you through how to add additional units:
https://support.google.com/googlenest/answer/9548301?hl=en

If you're using an iOS or iPadOS for the setup, see the following:
https://support.google.com/googlenest/answer/12961504?hl=en

For whatever device you use for setup (iOS, iPadOS or Android), make sure any VPN are disabled, and that Wi-Fi and Bluetooth are enabled. Also make sure to use the latest version of the Google Home app.

Some other tips that can help:
• Place the unit you're trying to add close to the primary unit during the setup process. When setup is done and unit has updated itself and rebooted, unplug its' power and move it where you want it.
• If the additional unit also has ethernet ports, try to connect its' WAN port to the primary/main/master unit's LAN port with an ethernet cable during setup.
• IPv6 has caused trouble in the past when adding additional units. Try to disable IPv6 in the Google Home app -> WiFi (icon) -> Network settings -> Advanced networking. Keep it disabled until unit is added. Enable IPv6 again if you need it.
• If the unit you're trying to add isn't brand new, make sure it's factory reset ( https://support.google.com/googlenest/answer/6246619?hl=en ) and ready for setup.
• Try the setup process from a different iOS, iPadOS or Android unit. Make sure to use the same Google account inside the Google Home app.
• Make sure not to run double NAT, as it can cause strange problems and performance degradation ( https://dongknows.com/double-nat-vs-single-nat/ ). Disable the routing functionality, DHCP, firewall and Wi-Fi in any equipment in front of the first/main/master Nest Wifi unit.
• Don't mix the new Nest Wifi Pro with older Google Wifi and Nest Wifi, as it's not backwards compatible.

Be aware that Nest Wifi units are made for different countries/regions in order to comply with Wi-Fi regulations (frequencies, channels and signal strength). Mixing units made for different regions are not supported. The Google Home app should warn you if that's the case, but it doesn't always do that.

 


I don't work for Google.

lrriley
Community Member

Turning off IPv6 fixed the issue. Thank you.

Alex_S
Community Specialist
Community Specialist

Hi there,
 

Awesome! We’re glad to hear that the issue is fixed. Let us know if there’s anything else we can help.
 

Thanks for the help, olavrb!


Regards,
Alex