02-29-2024 10:50 AM
I have an exiting Google Wifi mesh with a router and 5 Wifi points. I want to add two more points, but Google Home App is not recognizing the new devices. Note that these two new devices were used by someone else before and have not been factory reset. I don't see a factory reset button on the device. The device, when plugged in, does show a pulsating blue light.
02-29-2024 11:22 AM
Found the reset button, problem solved
03-01-2024 12:01 AM
Hi sunish8,
We’re glad to hear that you were able to sort this out. Thanks for keeping us posted! Should you have other questions or concerns, you know where to find us. We’d be happy to help.
Regards,
Alex