Connection failed

[MomRN1105]

I’m setting up a google nest Wi-Fi router with an Arris surfboard SB2800. I have this set up at another place with a different cable company and set up went perfectly. This set up is not working. I get this when I’m trying to connect: DNS resolution failed for google home foyer-pa.google apis.com:443:UNKNOWN:nodenamenorservprovided,or not known

what am I doing wrong? I’m trying to connect to my spectrum cable provider. 

[olavrb]

See following post:

• https://www.reddit.com/r/GoogleWiFi/comments/s5stcv/dns_resolution_failed_for_service/imm3has

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@MomRN1105, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[EdwardT]

Hi MomRN1105,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi MomRN1105,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward