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Connection failed

MomRN1105
Community Member

I’m setting up a google nest Wi-Fi router with an Arris surfboard SB2800. I have this set up at another place with a different cable company and set up went perfectly. This set up is not working. I get this when I’m trying to connect: DNS resolution failed for google home foyer-pa.google apis.com:443:UNKNOWN:nodenamenorservprovided,or not known

what am I doing wrong? I’m trying to connect to my spectrum cable provider. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@MomRN1105, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MomRN1105,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MomRN1105,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward