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Connection issues

Cozzy
Community Member

Our house is set up with nest wifi router & 3 points. All devices work ok with it except for a new MacBook Air which although it connects to the network it isn’t getting any internet except when using Chrome browser? Any suggestions?

4 REPLIES 4

Juzdu
Silver Product Expert
Silver Product Expert

@Cozzy , I reckon I know the problem here, had the same issue with my daughter's macbook.  Check this thread out and try my solution, see how you go:

https://www.googlenestcommunity.com/t5/Nest-Wifi/Macbook-Air-and-Google-wifi/m-p/89719

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Juzdu, thanks for the help!

 

@Cozzy, how's your Google WiFi? Still need our help?

 

Thanks,

Edward

 

 

EdwardT
Community Specialist
Community Specialist

Hi Cozzy, 

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Cozzy,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward