cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Copy settings from router into Wifi Hub

RYO
Community Member

I have a remote TV boks from a tv provider that allows streaming tv when connected to the router.

After I have installed the google nest wifi Pro (6e), and connect the remote tv box to the new Wifi Network it does not work anymore.

So I have to connect the tv box back to the router to make it work again. 

I think some advanced IP settings or something with opening a port can do the trick. 

Anyone can suggest a solution ?

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

What brand and model of remote TV box do you have? Have you checked for the manufacturer's documentation or support online that should detail how to change the Wi-Fi settings on it?

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @RYO 

Many streaming TV boxes from internet service + TV providers use IP multicast routing to distribute live TV streams. Getting this to work through a router that wasn't designed to support it may not be possible. It's not something that can be solved via port mapping, unfortunately. I can't say for certain that this is your situation, but from the behavior, I believe it's likely.

I would reach out to your internet service provider to ask if it's possible to use a third party router. If not, the only alternatives I can think of are to keep your TV boxes connected to the "outer" router's WiFi, or – if you only have a single Nest WiFi Pro unit – configure the Nest WiFi Pro in bridge mode. Note that this doesn't work with multiple mesh secondary Nest WiFi Pro units, and you'll lose a few other router-specific features. But it should let router IP multicast streams through.

LovelyM
Community Specialist
Community Specialist

Hello everyone,

 

I'm grateful for all the information that you shared, @David_K and @MichaelP.

 

@RYO, thanks for posting. It looks like your question was already answered, but I want to make sure that everything is covered on your end. Feel free to reply to this thread if you have additional questions or concerns.

 

Best,

Lovely

LovelyM
Community Specialist
Community Specialist

Hi RYO,

I want to ensure you are good to go. Please reply to this thread if you still need assistance, so I can give you a helping hand.

Sincerely,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there RYO, 

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely