How can I talk to a real person at NEST?

[MAT13]

Subscription canceled and don't know how to renew and pay 

[MplsCustomer]

@MAT13 

You can try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."  Select the phone option when you get to the contact options.

https://support.google.com/googlenest/answer/9233159

[Markjosephp]

Hello folks,

I know it has been a while, but I wanted to ensure that everything was covered here.

Thanks for assisting the user, @MplsCustomer.

@MAT13, how's it going? Have you managed to renew your Nest Aware subscription? Let us know if you still need help.

Regards,
Mark

[Markjosephp]

Hi MAT13,

Checking back in — how's it going? Still need our help?

Thanks,

Mark

[Markjosephp]

Hello MAT13,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Best,

Mark