I have a problem with my account.
Years ago, as a developer, I added to my test-home some testing devices.
Now, I'd like to use Nest not as a developer but as a normal person 😊.
The problem is that I cannot remove the test devices.
If I click on remove device (on each devices), they disappear and, after the app reload, they reappear.
Gotcha, I don't have a way to help with the dev side and we do see similar posts with inactive actual devices being difficult to remove. Not familiar with how the developer environment and test devices work in the app or where to actually remove them.
Let's escalate this over to the Community Specialists and see if they can help you out with some other ideas.
@giusee How many devices that are actively linked to your account? If possible, try to set it up to a different home structure without removing it from the account. Keep us posted.
I appreciate the help, JillG.