Devices connecting to wrong wifi point

[bergipau]

Hi

I have a 2nd Gen Google Mesh router which is connected via ethernet cat 6 to 2 gen 1 mesh access points. This configuration has been working well for the past 4 months. But in the last few days several devices appear to be connecting to the Mesh router, even though the signal is weak. I am sitting beside one of the gen 1 access points. My phone is connected to that point and I am getting 300mb. But my laptop is constantly switching to the main router which has a weak signal & I constantly get poor call quality.

The other access point is having a similar issue. I have an amazon firestick which starts up and connects to the gen 1 wifi point with great speeds. But after while I drops back and connects to the main router with terrible speeds & the firestick is then unusable.

Any idea what could cause this? it has been working for months with my current configuration but for the past few days it has become almost unsuable.

[bergipau]

Hi, it looks like my issue was a wiring problem.

I have a a cat6 cable going from the google router to a switch & then cat6 out to the 2 gen1 wifi points. I replaced both rj45 connecters on the wire from the router to the switch & that seems to have fixed the issue.

[PatrickP_Viking]

Hey @bergipau .

Thanks for the update and glad you were able to get it resolved. I've had a similar incident happen to me in the past when I didn't get a good crimp on a connector.

Just a tip: Invest in a cable tester if you make your own cables like I do. It will save you a lot of headaches, even if you make cables rarely, since it can verify the connections are good. The instance I had was because I didn't bother testing that cable (lesson learned); I practically kicked myself when I finally figured out what it was.

[AbigailF]

Hey folks, 

Thanks for lending a hand, @PatrickP_Viking.
@bergipau, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi there,

I'm just checking in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[AbigailF]

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi