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Does the nest wifi point have 2.4ghz

punit1995
Community Member

Hello. I was just wondering if the nest wifi point amplifies 2.4ghz band or only the 5ghz band. I have a smart device which can only connect to the 2.4ghz band. It is far from the main router, but right next to the nest wifi point. However it keeps disconnecting from the wifi everytime throughout the day and it affects the usage of that device.

 

Is there any way to force the wifi point to also emit 2.4ghz band?

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Nest Wifi uses the same network name for both the 2.4 GHz and 5 Ghz bands. It operates on both frequencies.

Is your main router also a Google or Nest device or is it a third party router?

It's a Google main router in the living room, and the nest wifi point in the bedroom next to my smart device. But it seems like the next wifi point doesn't extend the 2.4ghz network. My phone works fine on the 5G network with excellent connection in my bedroom but that smart device keeps disconnecting. Any idea why?

David_K
Diamond Product Expert
Diamond Product Expert

That's definitely not the case. Is this the only device you're having issues with?

What happens when you run a mesh test?

Mesh test guide: Improve your network performance - Google Nest Help

If your mesh test is good or great, it could just be the case that some poorly designed devices like the one you have don't seem to handle Wi-Fi networks which use the same network name for all the Wi-Fi bands (2.4 GHz, 5 GHz, 6 GHz) very well. Typically, the most common workaround for this is to add a 2.4 GHz only access point to your setup, perhaps repurposing an old router just for this purpose. Alternatively, if this is critical to you or you have lots of these types of devices, you would need to consider a different Wi-Fi solution than Nest Wifi as unfortunately Google haven't made any announcements or feature changes to make working with these poorly designed 2.4 GHz only devices easier.