I have a 400Mbps isp speed, and it consistently reflects as much in the google home speed test. The device speed test also reflects ~400Mbps. I have one router and one point, with a great connection. However when streaming through ccwgtv, I consistently download (according to the google home wifi) at less than 5Mbps.
I have restarted the network, as well as factory reset my nest router/point wifi and reconnected my devices. The house is only ~1800 square feet and the ccwgtv in this example is in direct line of site about 15’ from the router.
The issue is not isolated to the ccwgtv. All device speed tests are ~400Mbps, but when using them, none reach over 5-10Mbps. Streaming is reduced to SD or loading often.
Any suggestions on how to rectify this issue? Please see screen shots below.
Do you have streaming issues, does it freeze, stutter or buffer? 5mbps is sufficient for 1080p Netflix and YouTube for instance.
You could also try to disable all preferred activities, with 400mbps WAN speed you likely don't need this QoS enabled.
Yes, it buffers often. As you can see from the download screenshot, the speed bounces between 1-5Mbps. While that may be sufficient at times to stream, theoretically, it should be downloading much faster, right? - given the isp and device speeds both reflect ~400Mbps.
Broadly, I’m looking for an explanation or theory on why download speeds are so slow and, more importantly, any suggested fixes.
I appreciate your insights though!
@olavrb I disabled preferred activities and did a restart. I wanted to give it a few hours before responding as to whether or not it had an impact. Unfortunately, the problem persists. Thank you again for the suggestion.
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.